Hello ****,I want to thanks for taking the time out of your quite hectic working day to write down this critique, but I want to get rid of some light on this Quite deceptive assessment, You were being educated at time you named us that we don't give selling prices over the telephone, just about every household is plumbed differently and we must look at Every work as a way to give an correct upfront quotation, Once the Certified technician checked out the do the job you preferred finished, You were given three selections at which period you told the technician that you simply experienced One more estimate for $600 in excess of the cellphone, we informed you that we couldn't resolve your issue for that price and it had been your choice to await the Person who quoted you that price tag, you selected to go with us to fix your trouble that day to the upfront quoted cost of $1797 (which was quoted prior to any operate commenced, the function did just take longer than expected due to the way the preceding plumber did the do the job, but we continue to stuck towards the quoted upfront selling price that you agreed to just before any operate was started off, unsure why your emailed bounced, we get photographs from buyers on that same email thirty situations on a daily basis, probably you typed the email address in wrong, the Business built you informed once you called to complain concerning the arranged cost once the perform was accomplished which i was on trip, but i instantly returned your referred to as After i acquired again, I tried to address the worth concern along with you, but you simply saved telling me about this quoted selling price that you simply obtained around the cellphone from a grasp plumber that didn't consider the do the job, nor could he even do the perform, so I guess its rather irrelevant what someone that cant even do the function quotes you around the phone, we delight ourselves on be open and straightforward and upfront with our pricing and thats why we make an effort to look at Every work and often give 3 options and Enable The client really know what the price will be for every selection just before any function starts, all of our rates are in writing so we have been open up and straightforward with just about every consumer. once again thanks for taking the time to put in writing this critique.Many thanks,GregOwner at G&C Plumbing & Heating LLC
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He was very easy to talk to and really flexible with scheduling! I will you should definitely use him Later on for almost any of my plumbing demands!
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